The Houston Airport
had a problem. Over and over, a major complaint
from its customers was that they had to wait too long for their bags after the flight. So the executives worked to
address the issue. They added new staff,
streamlined the process and were able cut wait time from as long as 30 minutes
in some cases to an average of only 8 minutes. Still complaint kept pouring in. They did everything they could to shrink the
time, but 8 minutes was about as fast as they were going to get. Yet irate customers still bemoaned the
delay.
It was odd because the
8 minutes was the well within the standard for most airports but other locations
didn’t face the onslaught of complaints. That's when the administrators realized the real
problem. The walk from the disembarking
gate to baggage claim at Houston was a short 1 minute walk. Most other airport the journey was 5 to 10
minutes. It wasn’t the 8 minute delay itself
that was the problem; it was the fact that people had to stand around doing
nothing during that time. When the
airport moved the gates and carousels farther apart making the journey 6 minutes
and the idle time only two minutes, complaints disappeared.
The same thing happens in the church. When a church is busy about the Lord’s
business, it funny how complaints and murmuring disappear. When we grow slack and don’t do much, the backbiting and chaos ensue.
At the same time they also learn to be
idle, as they go around from house to house; and not merely idle, but also
gossips and busybodies, talking about things not proper to mention.
1st
Timothy 5:13
If you find yourself upset about
something going on in your congregation the best solution isn’t to complain about
it, it’s to get up a do something
about it. It might not be much of as
much problem even when you get to work on it. If a group of people are murmuring, get them
to work on something. The complaints may
be more about idleness than any issue.
When everyone is
busy rowing the boat, it’s hard to find the time to rock it.
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